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Terms & Conditions

Welcome to U-Click Timepieces web site!

Overview

We are U-Click Inc. dba U-Click Timepieces, a company registered in California, USA, and we refer to ourselves as “we”, “us” or “our” in this document and in this website.  We own and operate this “website” (meaning the WWW.U-CLICK.COM website) on our own behalf. We provide our services to you subject to the following terms, conditions, and provisions (“Terms and Conditions”).  By accessing, viewing, or using this website, you indicate that you understand and intend these Terms and Conditions to be the legal equivalent of a signed, written contract, and you accept and agree to be bound by these Terms and Conditions. We reserve the right to change these Terms and Conditions at any time for any reason.  It is your responsibility to check our website periodically for changes. Your continued use of this site following any modifications to these Terms and Conditions will be deemed to constitute acceptance of such modifications.  Questions about our website Terms and Conditions should be sent to us at: info@u-click.com .

Disclaimer

While U-Click Timepieces endeavors to provide the most accurate, up-to-date materials available, the information, materials, products, & services available on this site may include inaccuracies, typographical errors, or outdated information. All products offered, are subject to prior sale.  Moreover, U-Click Timepieces may make modifications or changes to the site or the information, materials, products, and services described in this site at any time, for any reason. U-Click Timepieces is not responsible for and need not honor typographical or pricing errors on the site; U-Click Timepieces reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions.

GOVERNING LAW, VENUE, AND FORUM

This site is created and controlled by U-Click, Inc., dba U-Click Timepieces in the State of California, U.S.A.. By visiting or using our website or by purchasing any item from us, you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these Terms and Conditions, our Policies, any purchase and sale transaction between you and us and any dispute arising from any of the foregoing.  You consent and agree that any dispute between you and us shall be litigated exclusively in the United States District Court for the Southern District of California or the state courts located in San Diego County, California. You hereby irrevocably consent to the exclusive venue and jurisdiction of such California courts, and agree to accept service of process by mail, and hereby waive any jurisdictional or venue defenses available to you, including, but not limited to, inconvenient forum.

Severability

If any provision of these Terms and Conditions is held invalid, the remainder of this Agreement shall continue in full force and effect. If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

Trademarks

U-Click, Inc., dba U-Click Timepieces is an independent watch dealer. All trademarks not owned by U-Click, Inc., that appear on this site, are the property of their respective owners. U-Click, Inc. & U-Click Timepieces are not affiliated with Rolex Watch U.S.A., Rolex S.A., Cartier, Omega, or any other watch manufacturer. We buy our watches through established, legitimate distribution channels at the best possible cost and we pass the savings on to you. You get genuine merchandise at exceptionally low prices.

Our Website may contain content and other intellectual property owned by third parties or protected by copyright, trademark and other intellectual property rights of third parties (third party property). We do not independently verify the business practices of these third parties, and we make no representations and warranties regarding any third party property.  We are not an authorized dealer of any brand name watch manufacturer, and we are not affiliated with any such manufacturers, their authorized dealers, or distributers, or owners of third party property. As such, we disclaim any and all proprietary interest in third party property unless otherwise stated in writing.

Warranty Information

All watches purchased from U-Click Timepieces' website come with our 1-YEAR LIMITED WARRANTY, covering the watch movement. The details of our 1-year limited warranty are as follows:

  U-Click Timepieces will, within one year from the date of purchase, repair or replace, (at U-Click Timepieces’ option), free of charge, the movement of the timepiece purchased from U-Click Timepieces, if such movement proves to be defective in material or workmanship under normal use. The warranty does not cover damage or defects arising from accidents, misuse, or neglect, or from any alteration, service, or repair performed by any party other than U-Click Timepieces. The warranty does not cover scratches, finishes, batteries, straps, bracelets, crowns, buttons, crystals, or cases. The warranty does not cover water damage. The warranty does not cover damages caused by impact, vibrations, and/or magnetic fields. All warranty repairs must be handled directly through U-Click Timepieces. Watches opened or repaired by any other source will void all warranties. U-Click Timepieces will cover all parts and labor or replace the watch or watch movement, at our discretion within the warranty period.

  The signed and dated limited warranty certificate must be included in the shipment with the watch, in order to be honored, and will be returned with the watch when shipped back to you. Shipping and insurance costs for warranty returns to U-Click Timepieces must be covered by the customer. All packages sent freight due upon delivery will be refused. Please send your watch freight pre-paid and insured, well padded in a crush-proof box, via a traceable method. In case of loss or damages when the watch is en-route to us, customer is liable. Please include a note with your name, address, telephone number, email address, and reason why you are sending the watch.

  U-Click Timepieces has Swiss trained watchmakers available 7 days a week. Most watches will be returned to you within 1-2 weeks. If more time is necessary to repair your watch, U-Click Timepieces will notify you promptly upon receipt of your watch. For watches repaired under warranty, return shipping expenses to the customer once the watch is repaired, will be covered by U-Click Timepieces (for return shipping within the US only,  no international shipping).  For watches not repaired under warranty, return shipping expenses must be paid by the customer.

Jewelry and watch accessories purchased from U-Click Timepieces are covered by our 30-DAY LIMITED WARRANTY, covering any manufacturer defects. The details of our 30-day limited warranty are as follows:

  U-Click Timepieces will, within 30 days from the date of purchase, repair or replace, (at U-Click Timepieces’ option), free of charge, the jewelry or accessory purchased from U-Click Timepieces, if such item proves to be defective in material or workmanship under normal use. The warranty does not cover damage or defects arising from accidents, misuse, or neglect, or from any alteration, service, or repair performed by any party other than U-Click Timepieces. The warranty does not cover scratches or finishes. The warranty does not cover water damage. The warranty does not cover damages caused by impact or vibrations.

  All warranty repairs must be handled directly through U-Click Timepieces. Items repaired by any other source will void all warranties. U-Click Timepieces will cover all parts and labor or replace the item, at our discretion within the warranty period.

  A copy of your original invoice showing the original date of purchase of any jewelry piece or watch accessory, must be included in the shipment with the item, in order for the 30-day warranty to be honored. Shipping and insurance costs for warranty returns to U-Click Timepieces must be covered by the customer. All packages sent freight due upon delivery will be refused. Please send your item freight pre-paid and insured, well padded in a crush-proof box, via a traceable method. In case of loss or damages when the item is en-route to us, customer is liable. Please include a note with your name, address, telephone number, email address, and reason why you are sending the item.

  Most items will be returned to you within 1-2 weeks. If more time is necessary, U-Click Timepieces will notify you promptly upon receipt of your item. For jewelry and accessories repaired under warranty, return shipping expenses to the customer once the item is repaired, will be covered by U-Click Timepieces.

Authenticity Guarantee

All watches purchased from U-Click Timepieces are guaranteed 100% authentic. On items with custom set (aftermarket) bezels and/or dials, we will clearly mark them as such in the item description. Selling a counterfeit watch as the genuine article is a violation of federal law. We buy our watches through established, legitimate distribution channels at the best possible cost and we pass the savings on to you. You get genuine merchandise at exceptionally low prices.

Returns and Exchanges Policy

If you are not satisfied with your purchase, it may be exchanged or returned WITHIN 14 DAYS of the original date of purchase, for  your full money back minus a 5% restocking fee ("Special Order" items are not exchangeable or returnable).  The complete details of our Returns and Exchanges Policy are as follows:

 The 14 DAY return period begins the date of purchase. 

 ANY SIGNS OF WEAR, ALTERATION, OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN. 

 An EXCHANGE/RETURN AUTHORIZATION NUMBER is required prior to exchanging/returning any merchandise. 

 An EXCHANGE/RETURN AUTHORIZATION NUMBER must be requested within 10 DAYS of the original date of purchase via email at info@u-click.com

 All exchanged/returned merchandise must be received back in our store within 14 days of the original date of purchase.  For example, if you purchased a watch on 01/01/15, the return authorization number must be requested by 01/10/15, and the item must be received back in our store by 01/14/15. 

  Shipping and insurance costs for exchanges/returns to U-Click Timepieces must be covered by the customer. All packages sent freight due upon delivery will be refused. Please send your watch freight pre-paid and fully insured, well padded in a crush-proof box, via a traceable method. In case of loss or damages when the watch is en-route to us, customer is liable.  Please include a note with your exchange/return authorization number, your full name, address, telephone number, and reason why you are returning the watch.  The EXCHANGE/RETURN AUTHORIZATION NUMBER issued by U-Click Timepieces must be clearly marked on the outside of the package.

  All merchandise must be returned in the original pre-sold condition. ANY SIGNS OF WEAR, ALTERATION, OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN.

  All new watches, new jewelry, and new watch accessories must be returned in new, unused condition. Returns of new items may be refused if the item has been used, worn, sized, or altered from its original condition in any way, or if the stickers, tags, etc. have been removed.

  All pre-owned watches, pre-owned jewelry, and pre-owned watch accessories must be returned in the exact condition in which it arrived at your door. ANY SIGNS OF WEAR, ALTERATION, OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN.  Returns of any pre-owned items may be refused if the item has been further worn or altered, in any way from the condition in which it arrived at your door. Because the items we sell require special care to protect them during shipping, we ask that you return them in their original packing, well padded, in a crush-proof box, via an insured and fully trackable method.

 Approved Returns/Exchanges will be processed within 5 business days of receipt , for your full money back minus a 5% restocking fee ("Special Order" items are not exchangeable or returnable).

  Select items sold by U-Click Timepieces may be considered "Special Order" and are not returnable.  "Special Order" watches, jewelry, and accessories,  are items that we do not have in stock or listed on our website, which are obtained by U-Click Timepieces upon request of our customer, and therefore are subject to final sale, unless otherwise agreed by the U-Click Timepieces staff in writing, via mail, fax, or e-mail prior to the purchase. 

Returns and Exchanges Policy last updated June 10, 2015.  Please feel free to contact us with any questions about our Returns and Exchanges Policy at: CONTACT US or via email at: info@u-click.com .  

Security & Privacy Guarantee

Thank you for shopping with U-Click Timepieces at our website u-click.com .  Ensuring the privacy and security of your personal information is very important to us.  Our security and privacy policy outlines the information we collect about you, along with how and why we use the information.

U-Click Timepieces may periodically update this Security and Privacy policy for new, unanticipated uses, not previously disclosed.  Any changes made will be posted here.  By visiting our website, you agree to accept any changes made to this policy.  Please feel free to contact us with any questions about our Security and Privacy policy at: CONTACT US or via email at: info@u-click.comPrivacy policy last updated April 2, 2015.


U-Click Timepieces banker is Bank of America, and we use them for all of our credit card processing, banking, payments, wire payments, etc.

We use encryption to protect sensitive information transmitted online, and we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information, and we take precautions to protect your information.  When you submit sensitive information to us, your information is protected both online and offline.

We will never rent or sell your email address, personal information, or payment information to any other companies.  We do not share any information that you provide to us with anyone else except as necessary to directly process and fill your order, and except as follows:  U-Click Timepieces, in our sole discretion, in connection with an investigation of fraud, copyright &/or intellectual property infringement, piracy, or other unlawful activity, may disclose name, address, country, phone number, email address and company name.  U-Click Timepieces may be required to respond to subpoenas, court orders or be asked to respond to other legitimate requests for your personal information from appropriate law enforcement or governmental authorities.  We may not provide you with notice of such requests and may release personally identifiable information to third parties when we believe it is appropriate for us to do so in order to comply with the law or to protect against fraud.  We may also release such information: to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena); to comply with all valid court orders or subpoenas; to protect the legal rights of U-Click Timepieces, its employees and our users; when we believe it is needed for fraud protection and/or credit risk reduction; and/or, to protect the personal safety of our employees, agents, other users or the public in general. U-Click Timepieces also reserves the right to report to such entities any activities that we believe to be unlawful. Any such report of the activities outlined herein will be made without prior notice to you, and you consent to such disclosure by us.

Unsubscribing from our newsletter

To buy from us, you must provide us with your contact information (name, shipping address, etc.), and your payment information (credit card number, expiration date, etc.).  We use the information you provide for internal purposes only, such as fulfilling, confirming, processing, and tracking your order.  Your contact and payment information is never shared with a third party except the banking or financial institution that directly processes the payment.  If we have trouble processing your order, we may use your contact information to contact you.  We consider information about you strictly confidential. 

We offer those who sign-up for our email newsletter advanced notice of sales, new merchandise, and other U-Click.com news.  Email addresses collected at u-click.com are only used internally.  We respect your privacy rights and will not sell or rent your email address to other companies.  If you would like to unsubscribe from our email newsletter list you may opt out of any future contact from us at any time by emailing us with the word "remove" in the subject line, or you can opt out HERE . We will remove your name from our email list as soon as possible (approximately 24-48 hours).  Please note you may receive another email before we are able to remove you. We will never rent or sell your email address, personal information, or payment information to any other companies.

Cookies & Similar Data Collection Technologies

U-CLICK.COM uses a variety of technologies to help us better understand how people use our site and services to help improve our website, and make it more user-friendly, and to monitor that it is performing correctly.  In some instances, U-CLICK.COM may collect non-personal data through cookies, web logs, and other monitoring technologies. A cookie is an element of data that frequently contains an anonymous unique identifier. Such data is sent from the website to your browser, which may then store it on your system for future use. U-CLICK.COM uses cookies to maintain information for your shopping cart and to facilitate your shopping experience so that you will not need to continually re-add items to your shopping cart during the same browser session.

You may manage or disable cookies and similar technologies in your browser settings and thus our ability to track some, or all of this data, depending upon your browser and your device. However, if you block cookies or our ability to, or the ability of others to gather your information, you may not be able to take advantage of certain site features, services, applications or tools. For more information on how you can block, delete, or disable cookies and similar technologies, please review your browser and device settings.

Security & Fraud

All transactions are processed on an encrypted and secure server to ensure security. All credit card transactions are thoroughly reviewed by a credit card security specialist for fraud indicators prior to processing the credit card. Any orders that have one or more potential "fraud indicators" may be canceled without notice at our discretion, and may be reported to the appropriate credit card issuing bank for further investigation. If your order contains anything unusual that may be considered a "fraud indicator", we strongly recommend that you contact us by phone at (858)456-0440, to prevent delays or cancellation of your order.

USE BY INDIVIDUALS UNDER 18 YEARS OLD

Because we cannot prohibit minors from visiting our website, we must rely on parents, guardians and those responsible for supervising children under 18 to decide which materials are appropriate for such children to view and/or purchase.

We require that all purchases be made either (i) by individuals 18 years of age or older, or (ii) by minors with the permission of their parent or guardian for such minors to purchase items on the website and for the collection by us of certain information in accordance with the terms of our privacy policy. EACH TIME YOU PURCHASE A PRODUCT AT WWW.U-CLICK.COM, YOU ARE REPRESENTING TO U-CLICK TIMEPIECES THAT YOU ARE EITHER AN INDIVIDUAL 18 YEARS OF AGE OR OLDER, OR THAT YOU HAVE THE EXPRESS PERMISSION OF A PARENT OR GUARDIAN FOR YOU TO MAKE PURCHASES AND FOR US TO COLLECT CERTAIN INFORMATION ABOUT YOU IN ACCORDANCE WITH THE TERMS OF OUR PRIVACY POLICY.

Availability

While U-Click Timepieces endeavors to provide the most accurate, up-to-date information available, all products offered on our website are subject to prior sale, and therefore may be sold at any time without notice, and may no longer be available.  To confirm availability of any product offered, please contact U-Click Timepieces via telephone at: (858) 456-0440, or via email at: info@u-click.com .

Limitation of Liability

In no case shall U-Click Timepieces, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Other Information

Customer agrees to assume all liability for loss or damage during shipment if there is a 'Signature Release' of any kind on file for the delivery address. All claims for loss or damage during shipment must be initiated within 48 hours of scheduled delivery.

We reserve the right to refuse or cancel any order. The contract to purchase an item will not be complete until we have charged your credit card or collected funds. For trade-ins, our telephone and/or email quote for the trade-in value is an estimate only and is not binding or finalized until we receive and physically inspect the item being traded-in.

Images are for illustration purposes only. Images are not to scale and should not be used to determine the actual color, size, or other specifications of the product illustrated. 

The U-Click Timepieces name and logo, pictures, graphics, as well as our website itself are protected by copyright, trademark, trade dress and/or other intellectual property laws (Intellectual Property). You may not use our Intellectual Property without our prior written consent.